Engage is a technology-driven field services provider that conducts over 50,000 visits to people, businesses and their properties every month across the UK and Ireland.
A comprehensive range of end-to-end services are delivered on behalf of many sectors including:
- Water wholesalers (domestic and commercial)
- Water retailers
- Energy suppliers
- Financial services
- Local authorities
- Central government
- Legal
- Property
Also, Engage uses the latest innovative technologies to deliver the most efficient client services. Agents use bespoke handheld technology to deliver a professional evidence-based service, capturing photographs, signatures and all the required information, including audio recordings, from each visit. Our innovative self-service portal allows clients to access real-time management information and case updates.
Additionally, we are committed to developing partnerships with clients to enable dual approaches to industry hurdles and challenges whilst delivering a progressive and transparent service.
With an innovative management style and agile technology, we tailor strategies to meet the ever changing environments as well as introducing new campaigns to bring out the ‘creative’ in our clients.
Our services
Reconnect and assessments
Engage helps clients to better understand the people they interact with, lend to, or see as their responsibility.
Revenue
protection
We provide energy suppliers with a range of revenue protection services including investigations by our engineers.
Commercial water recovery services
Engage has provided a range of industry-leading commercial water services for over 20 years. We are an Accredited Entity, under WIRSAE.
Motor vehicle
recovery
Engage is the market leader in the recovery of vehicle and non-vehicle assets. We also recover arrears on behalf of international and UK lenders.
Trace and
investigations
We provide a full range of professional trace and investigation and property inspection services which can be tailored to meet the specific client needs.
Commercial debt
recovery (UK and Intl.)
With an award-winning, global commercial collections process, we provide receivables management solutions to clients worldwide across all sectors.
WIRSAE disconnect and reconnect
We operate with over 70% of the retailer market across England and Scotland and have performed WIRSAE temporary disconnect and reconnect services since 1999.
Electric vehicle charging solutions
Engage is the UK’s leading electrical vehicle charging specialist. With a commitment to delivering the best customer service, we design and deliver charging point solutions for domestic, commercial and public sector clients across the UK.
Our experienced workforce achieves the highest levels of customer service and satisfaction and we hold numerous industry accreditations required for installing electric vehicle charging points.
About Engage
Engage is a FCA authorised contact centre and field solutions business, currently conducting over 40,000 visits to people and property every month.
Career Opportunities
Are you seeking a career that is personally and financially rewarding? We provide unrivalled support, flexibility, job satisfaction and a structured training programme to help you reach your full potential.
