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Prevention of modern slavery statement

This statement is made pursuant to section 54.1 of the Modern Slavery Act 2015 and constitutes Marston Holdings Limited and NSL Limited (“Marston”) modern slavery statement for the financial year ending 31 May 2024.

Marston is committed to ensuring modern slavery does not exist in its organisation or supply chains.

We constantly strive to develop policy and procedures to manage the way we obtain our goods and services, recruit and train colleagues, and raise awareness of the risk of modern slavery and human trafficking. To date we have had no reports of modern slavery, either within our organisation or our supply chains.

Marston supports the government, utilities and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and debt recovery.

Marston’s first tier supply chain is primarily UK based suppliers. Due to the nature of our business and our high standards of corporate governance we assess that there is a low risk of modern slavery in our business and supply chains.

The Executive Committee has apportioned responsibility for the prevention of modern slavery to the Chief Risk Officer.

Marston’s Prevention of Modern Slavery Policy sets out in writing how it achieves its policy objectives together with the steps taken to prevent modern slavery and human trafficking from occurring within the organisation or supply chains.

Supply Chain Due Diligence and Risk Assessment

All major procurement is channelled through the Procurement team to ensure the correct supplier due diligence is carried out.

A mandatory compliance questionnaire is completed as part of the onboarding process to evidence the specific measures in place to mitigate the risk of modern

slavery and human trafficking. A quarterly review of supply chain due diligence and risk is also undertaken.

Recruitment Due Diligence and Risk Assessment

All permanent, temporary and contract staff are subject to the group vetting policy which contains specific questions in relation to the risk of modern slavery and human trafficking:

· The source of any candidates

· Whether candidates have the right to work in the UK

· Identity verification and other personal details

Colleague Training and Awareness

All colleagues are required to complete Safeguarding Awareness Training when they first join Marston and then to periodically refresh their training. The Safeguarding Awareness Training includes a standalone module on modern slavery which was devised in consultation with, and with content from, the Gangmasters and Labour Abuse Authority.

Measuring Effectiveness of the Steps Being Taken

Marston is committed to the highest possible standards of openness, honesty and accountability. Marston recognises that there may be times where colleagues and self-employed contractors have legitimate concerns which they may not feel comfortable raising with colleagues and has put in a place a whistleblowing policy. Marston uses Safecall, a confidential whistleblowing hotline which is monitored 24 hours, 7 days a week.

A review of the Prevention of Modern Slavery Policy is completed annually, and the results are reviewed by the ESG Committee, which is a sub-committee of Executive Committee.

Signed,

Chief Risk Officer

15 November 2024

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Other ways to pay Marston:

0333 320 1100

Marston - 24-hour automated payment line

0333 320 1822

Speak to Marston team to make a payment or to discuss your circumstances

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For payments to Engage Services:

0333 3206 200

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Customer support

Speak to Marston team to make a payment or discuss your circumstances:

0333 320 1822

Our opening hours are 8 AM to 8 PM Monday to Friday, 8 AM to 4 PM on Saturdays.

Contact by post:

It is always quicker and easier to contact us by phone or email. If you do need to send us anything in the post, please send it to:

Marston, PO Box 324,
Rossendale, BB4 0GE

To pay by post, send a postal order, cheque or banker’s draft, made payable to ‘Marston’ to the address above. Make sure that you write your name and our reference number on anything you send us and if sending us a payment, on the back of the postal order, cheque or banker’s draft so we know what the payment is for.

If you are an Engage Services customer,

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or to speak to one of our team, call

0333 320 6200

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If you have received a Penalty Charge Notice (PCN) you must follow the instructions on the reverse of the notice which contains full contact details for the applicable enforcing authority.

Transfer Up instruction form

This service allows you to apply for County Court Judgments to be transferred to the High Court for enforcement.

Writ of delivery instruction form

Our Enforcement Officers are well equipped and experienced in recovering all types of fixed assets whether it be a single car or fleet.

Money judgment enforcement form

We can enforce judgments obtained in the High Court and almost any judgment issued in the County Court.

Commercial forfeiture instruction form

Landlords may instruct us to take peaceful possession of their commercial property.

CRAR enforcement form

Instruct us to recover commercial rent arrears.

Trespasser removal enforcement form

We can handle the process quickly and resolutely. Our dedicated team will attend the scene on receipt of the warrant and effect eviction without delay.

Residential possession enforcement form

Instruct us for evicting residential tenants.

Process serving and tracing instruction form

We specialise in process serving throughout England and Wales. Court and legal documents are served on a same day-basis when required. We also undertake trace enquiries.

Employment Tribunal Enforcement Form

Instruct us to enforce employment tribunal awards. We can apply to the court to register the award as a Judgment.

European Enforcement Order Instruction Form

If you have a Judgment from a Country outside of the Jurisdiction of England and Wales but where the Debtor resides in England and Wales then we can assist you.

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Debt recovery and enforcement services

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Scott & Co (Scotland) LLP

9 Melville Crescent Edinburgh, EH3 7LZ

0333 3206 871

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ParkTrade Europe AB

Sturegatan 16, 114 36 Stockholm, Sweden

+46 8 663 54 00

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+44 333 3202 985

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Marston Holdings

Rutland House, 8th Floor, 148 Edmund street, Birmingham, B3 2JR.

0333 3203 355

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0333 3202 985

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Project Centre Limited

0330 1358 950

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Project Centre Limited

0330 1358 950

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Project Centre Limited

0330 1358 950

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Business enquiries form

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Project Centre Limited

0330 1358 950

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Business enquiries form

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Project Centre Limited

0330 1358 950

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Business enquiries form

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Project Centre Limited

0330 1358 950

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Business enquiries form

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Marston High Court

5th Floor, 148 Great Charles Street, Queensway, Birmingham, B3 3HT

0333 3202 549

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Contact by post:

5th Floor, 148 Great Charles Street, Queensway
Birmingham, B3 3HT
DX 13014 Birmingham.

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Engage

Wavell House, Holcombe Road, Rossendale BB4 4NB

0333 320 6200

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NSL Limited

12th Floor, One America Square, London, EC3N 2LS

If you have received a Penalty Charge Notice (PCN) you must follow the instructions on the reverse of the notice which contains full contact details for the applicable enforcing authority.

0333 3203 355

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Videalert Limited

The Clock House, 87 Paines Lane, Pinner, Middlesex, HA5 3BY

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Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.